Boost Mobile Preferred Retailer

Boost Mobile 2519 Madison Ave

Full Service
Buy Now, Pay Later Available Here!
Exclusive Offers
Buy & Activate a Phone
No Contract Phones
Pay Your Bill
Bring Your Own Phone

Closed now
Open 10:00 am - 7:00 pm
(859) 916-5623
2519 Madison Ave Covington, KY 41014

Directions Call

Boost Mobile Preferred Retailer

Boost Mobile 2519 Madison Ave

Full Service
Buy Now, Pay Later Available Here!
Exclusive Offers
Buy & Activate a Phone
No Contract Phones
Pay Your Bill
Bring Your Own Phone

Open - 10:00 am - 7:00 pm

Wed: 10:00 am - 7:00 pm

Thurs: 10:00 am - 7:00 pm

Fri: 10:00 am - 7:00 pm

Sat: 10:00 am - 7:00 pm

Sun: 12:00 pm - 5:00 pm

Mon: 10:00 am - 7:00 pm

Tues: 10:00 am - 7:00 pm

2519 Madison Ave Covington, KY 41014

Full Service
Buy Now, Pay Later Available Here!
Exclusive Offers
Buy & Activate a Phone
No Contract Phones
Pay Your Bill
Bring Your Own Phone

Learn more

Learn more

Learn more

Learn more

Learn more

Learn more

Learn more

Learn more

Learn more

Unlimited Plan

$10/mo
For the First 3 Months

And then $25/mo. Forever.
New Customer Offer Only.

*Offer discounts reflected during monthly bill payments

✓ Unlimited Talk, Text & Data

✓ No Contract Required

✓ $25/mo. Forever.

✓ 30GB of Premium Data

Unlimited +

$50/mo.

✓ Unlimited Talk, Text & Data

✓ No Contract Required

✓ Hotspot

✓ Global Talk & Text
✓ Buy Now, Play Later Available
✓ 40GB of Premium Data

Unlimited Premium

$60/mo.

✓ Unlimited Talk, Text & Data

✓ No Contract Required

✓ Hotspot

✓ Global Talk & Text
✓ North America Connect
✓ Buy Now, Play Later Available
✓ 50GB of Premium Data

Welcome to the Boost Mobile Store at 2519 Madison Ave, Covington, KY 41014 — your local destination for affordable prepaid phone plans, the latest 5G smartphones, and exclusive wireless deals from top brands like Apple, Samsung, and Motorola on America's Largest Network with 99% Nationwide Coverage.

At Boost Mobile 2519 Madison Ave, we make it easy to stay connected with no-contract phone plans, unlimited talk, text, and data options, and fast 5G coverage you can count on. Visit us for quick, friendly service — whether you’re activating a new line, upgrading your phone, paying your bill, or bringing your own device. Stop by or call +18599165623 today to discover why Boost Mobile is the smart choice for wireless savings in Covington.

Leave a review

Joe Daniel

April 1, 2026, 11:40 p.m.

Excellent and helpful View on Google

A Google User

March 21, 2026, 7:21 p.m.

This store is so amazing and helpful!! If u need anything please connect wit them!! View on Google

Megan Cherd

Feb. 28, 2026, 6:58 p.m.

Ali was amazing. He was helping my mom to transfer her photos from her old phone to the new phone that she bought from This location. Thank you for the best customer service ever. View on Google

Lina Chris

Feb. 28, 2026, 6:27 p.m.

The best customer service ever at this store. I likes to go to this location every month to pay my payment and went there before 4days ago to add a line to my plan and upgrade my phone as well. Dalia and Mohamed they were very helpful and nice. Thank you guys for helping me transfer my contact and thanks for the gift 🎁 😊 View on Google

Elizabeth Lee

Feb. 28, 2026, 5:44 p.m.

I got a call from this location They told me that I'm eligible for upgrade and the phone will be $0.99. And I went there and I upgraded my phone..Thank you so much for the best deals and thanks to Dalia.. She was very nice to me.. View on Google

How much is a Boost Mobile plan?

Plans range from $25 to $60, with plan features available to meet the individual needs of our customers. Visit boostmobile.com/plans or your local Boost Mobile store for details on all current plans and offers.

How and where can I pay my Boost Mobile bill?

Your monthly bill can be paid in store, in the Boost Mobile app, or by calling Customer Care at (833) 502-6678. or In addition, we can set up AutoPay in store or on boostmobile.com.

How can I check my billing due date?

We can help you check your billing date in store or you can view your bill's due date in the Boost Mobile app.

How do I update my AutoPay payment method if it didn't go through?

You can update AutoPay via boostmobile.com or the Boost Mobile app. Step-by-step instructions can be found HERE.

Does Boost Mobile offer device financing?

Yes! Boost Mobile does provide device financing options. Please visit a Pay Later-enabled store or boostmobile.com for more details and to see if you qualify!

I have questions about my bill and charges. Who can I speak to for an explanation or to look into options to lower my bill?

We'd be more than happy to answer any billing questions you have by visiting a store or calling Boost Customer Care at (833) 502-6678.

How do I check if a specific device is in stock at a specific store? Does Boost Mobile do in-store pickup?

The best way to see if the store carries a specific device is to call the store directly. If the store is enabled for Pay Later Device Financing, qualified customers can order a device via that process and have it shipped to their home address.

What is Boost Mobile's return policy?

Boost offers a 30-Day Worry-Free Guarantee. For full return policy details, please visit our Return Policy.

How can I check if I'm eligible for an upgrade?

You can check your upgrade eligibility and process an upgrade by tapping View Details → Shop Phones in the Boost Mobile app. You can also visit any Boost Mobile store for all upgrade eligibility and promotional details.

How do I switch to a new device I have or bought on my existing Boost Mobile line?

We can help you switch to a new device on an existing line by visiting a store or calling Boost Customer Care at (833) 502-6678.

How do I know if my phone will work in a specific country? What plan or Add-On do I need to use my phone outside of the U.S.?

Boost Mobile has flexible options and plans in approved countries. For more details on these options, please visit our Global Roaming support page. Approved countries for Global Roaming can be found here.

What plans allow for International Calling and which countries can I call from the US?

Boost has flexible options and plans for Global Talk & Text to approved countries. For more details on these options, please visit our Global Talk & Text support page.

How do I change my existing Boost Mobile phone number?

We can help you change to a new number on an existing line by visiting a store or calling Boost Customer Care at (833) 502-6678.

I received a special offer via email/text and want to learn if I qualify and more details about the deal.

Text messages include a link that you can follow for more details on offer eligibility. Email offers will highlight offer details, however you can visit help.boostmobile.com for more information.

How do I file an insurance claim? What does Boost Mobile insurance cover?

You can file a claim by visiting https://myphoneguardian.com/boostmobile/ or by calling (844) 834-5583. Claims should be filed by the primary account holder. All details of what is covered can be found in our Boost Protect support page.

Who can help me with technical device or network support questions?

Please visit our Troubleshooting support page to answer commonly asked device and network support questions. If you need more help, please visit a local store or call Boost Customer Care at (833) 502-6678.

Boost Mobile 2519 Madison Ave

Boost Mobile 2519 Madison Ave

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BIG DEALS, BIG SAVINGS at Boost Mobile 2519 Madison Ave

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IN-STORE SERVICES at Boost Mobile 2519 Madison Ave

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LOCATIONS NEAR Boost Mobile 2519 Madison Ave

FREQUENTLY ASKED QUESTIONS Boost Mobile 2519 Madison Ave

How much is a Boost Mobile plan?

Plans range from $25 to $60, with plan features available to meet the individual needs of our customers. Visit boostmobile.com/plans or your local Boost Mobile store for details on all current plans and offers.

How and where can I pay my Boost Mobile bill?

Your monthly bill can be paid in store, in the Boost Mobile app, or by calling Customer Care at (833) 502-6678. or In addition, we can set up AutoPay in store or on boostmobile.com.

How can I check my billing due date?

We can help you check your billing date in store or you can view your bill's due date in the Boost Mobile app.

How do I update my AutoPay payment method if it didn't go through?

You can update AutoPay via boostmobile.com or the Boost Mobile app. Step-by-step instructions can be found HERE.

Does Boost Mobile offer device financing?

Yes! Boost Mobile does provide device financing options. Please visit a Pay Later-enabled store or boostmobile.com for more details and to see if you qualify!

I have questions about my bill and charges. Who can I speak to for an explanation or to look into options to lower my bill?

We'd be more than happy to answer any billing questions you have by visiting a store or calling Boost Customer Care at (833) 502-6678.

How do I check if a specific device is in stock at a specific store? Does Boost Mobile do in-store pickup?

The best way to see if the store carries a specific device is to call the store directly. If the store is enabled for Pay Later Device Financing, qualified customers can order a device via that process and have it shipped to their home address.

What is Boost Mobile's return policy?

Boost offers a 30-Day Worry-Free Guarantee. For full return policy details, please visit our Return Policy.

How can I check if I'm eligible for an upgrade?

You can check your upgrade eligibility and process an upgrade by tapping View Details → Shop Phones in the Boost Mobile app. You can also visit any Boost Mobile store for all upgrade eligibility and promotional details.

How do I switch to a new device I have or bought on my existing Boost Mobile line?

We can help you switch to a new device on an existing line by visiting a store or calling Boost Customer Care at (833) 502-6678.

How do I know if my phone will work in a specific country? What plan or Add-On do I need to use my phone outside of the U.S.?

Boost Mobile has flexible options and plans in approved countries. For more details on these options, please visit our Global Roaming support page. Approved countries for Global Roaming can be found here.

What plans allow for International Calling and which countries can I call from the US?

Boost has flexible options and plans for Global Talk & Text to approved countries. For more details on these options, please visit our Global Talk & Text support page.

How do I change my existing Boost Mobile phone number?

We can help you change to a new number on an existing line by visiting a store or calling Boost Customer Care at (833) 502-6678.

I received a special offer via email/text and want to learn if I qualify and more details about the deal.

Text messages include a link that you can follow for more details on offer eligibility. Email offers will highlight offer details, however you can visit help.boostmobile.com for more information.

How do I file an insurance claim? What does Boost Mobile insurance cover?

You can file a claim by visiting https://myphoneguardian.com/boostmobile/ or by calling (844) 834-5583. Claims should be filed by the primary account holder. All details of what is covered can be found in our Boost Protect support page.

Who can help me with technical device or network support questions?

Please visit our Troubleshooting support page to answer commonly asked device and network support questions. If you need more help, please visit a local store or call Boost Customer Care at (833) 502-6678.