Hi , I just want to give my honest opinion. Abel has such a way with customers that should be studied, I came in completed distress about breaking my phone, my screen was half working. Abel helped calmed me down. Told me everything was going to be okay. He even offered me a hug , which i accepted - really helped calm down because I was seriously about to cry. He got me better plan and no I can get the Galaxy I've been wanting at a discount. I'm so happy because now I have more data and I can finally make calls to my dad in Mexico. God bless you Abel for knowing exactly what to do and doing everything in your power to get access to my phone and get me all my things transferred over. Please if you want amazing experience come ask for Abel